shipping
Shipping Information
Australia
Free Standard Shipping for orders over $100
Rest of World
Automatically calculated at checkout with standard and express options available.
Tracking
Most orders have tracking information updated upon dispatch (only exception being International Economy which does not come with tracking) and we will automatically send you a notification via email or sms. If you have not received a notification, please check your spam folder or you can email us at avalon@mamapapa.com.au.
We use Australia Post for both domestic and international shipments. Typically (excluding holiday periods) for domestic packages it takes 2-3 business days....for international packages it’s anywhere from 5-9 business days but we have seen this take longer in some instances.
Most issues related to tracking can be sought from the tracking information for your order however for any problems, feel free to email us directly at avalon@mamapapa.com.au and we'll be happy to help!!